Word of mouth means everything – particularly for those in the service industry.
A company’s credibility often lives and dies on its ability to provide
examples of exemplary customer service.
If you are looking to enlist a contractor to provide commercial landscaping services, testimonials can serve as a fantastic way to pre-screen potential hires before signing on the dotted line. A well-informed customer is a well-protected customer, after all, and reviews can be a great way to reinforce whatever questions you may have for potential hires. What’s more, if you are on the verge of parting ways with your current contractor, testimonials for an alternative contractor may provide encouragement to forge ahead.
Landscaping services testimonials allow a company’s most devoted – andsatisfied – clientele to broadcast how their gardens are greener, and their hardscapes are heartier. But more importantly, they can provide a singular glimpse into the temporary, though intricate, relationship you are about to forge, while offering insight into the following elements:
- Expediency/Efficiency: When time is of the essence, and the window to complete a project is steadily closing, you need a commercial landscaping company capable of planning, prioritizing, and implementing a job with optimum communication, yet minimal disruption to your day-to-day operation.
- Billing practices. Fairness, honesty, integrity – whatever the word, it speaks volumes about a landscaping company’s character. Customers desire – and deserve –straightforward communication when it comes to how they choose to spend their hard-earned dollars. Multiple, confusing invoices and extra or hidden fees and charges simply serve to frustrate potential clients. A quality landscaping company should be able to provide all pertinent cost information upfront, and customer reviews are often quick to point out such attributes.
- What truly sets the company apart? Landscaping services testimonials should paint an accurate picture of what makes one company more palatable than another. The incorporation of technology, for example, is a unique way in which GroundsCare is making a difference in the commercial and residential landscaping industry. In addition to our innovative client portal, our cutting-edge GPS systems allow us to monitor and dispatch our fleets at a moment’s notice, saving our clients precious time and unneeded frustration, while our severe weather monitoring systems have proven invaluable to our snow and ice management services.
We’re proud of our customer testimonials and reviews. Take a minute to see what our customers are saying, and if you like what you read, call us at 888-588-8451 for any of your commercial or residential landscaping needs.
